THEGEEKLINK TERMS AND CONDITIONS

Effective Date: October 10, 2026

These Terms and Conditions ("Terms") govern your access to and use of TheGeekLink websites, CRM environments, project or delivery environments, systems consulting, implementation services, managed infrastructure, fractional services, digital products, communications capabilities, AI-assisted features, client portals, and other products or services expressly provided through TheGeekLink (collectively, the "Services").

TheGeekLink is a brand, service line, and intellectual property of Chic Geek Enterprises, LLC, a Michigan limited liability company ("CGE," "TheGeekLink," "we," "us," or "our").

Company address:

Chic Geek Enterprises, LLC
8619 Southfield Fwy.
Detroit, MI 48228

By purchasing, accessing, accepting, or using the Services, you agree to these Terms.

If you are using the Services for a business or other organization, you represent that you have authority to bind that organization.

If you do not agree to these Terms, do not purchase or use the Services.

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1. SCOPE OF THESE TERMS

These Terms apply to Services expressly sold, licensed, provisioned, or fulfilled through TheGeekLink.

This may include:

• CRM systems;
• contact-management environments;
• project-management or delivery workspaces;
• websites or landing infrastructure;
• forms;
• calendaring;
• payment integrations;
• workflow automation;
• reporting;
• dashboards;
• email;
• SMS;
• calling;
• integrations;
• AI-assisted functionality;
• implementation services;
• Fractional S4 Management;
• systems consulting;
• custom systems projects;
• Partner Path engagements;
• documentation services;
• other CGE-owned tools, methods, programs, or intellectual property expressly incorporated into a TheGeekLink engagement.

Other CGE brands or products may be subject to separate or supplemental terms.

Purchasing one CGE product does not automatically create rights to another product or service.

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2. ORDER OF PRECEDENCE

Website language, marketing materials, demonstrations, social-media posts, sales discussions, and general descriptions are informational and do not independently define the contractual scope of an engagement.

Where applicable, the following documents control in this order:

1. a signed agreement or master services agreement;
2. a signed statement of work;
3. an accepted proposal or order form;
4. product-specific checkout terms;
5. these Terms;
6. general website or marketing descriptions.

A written document specific to your engagement controls over conflicting general website language.

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3. ELIGIBILITY AND AUTHORITY

You must be at least 18 years old to purchase or use the Services unless CGE expressly agrees otherwise in writing.

If you purchase or use Services on behalf of a company, client, brand, or organization, you represent and warrant that:

• you have authority to act on its behalf;
• you are authorized to provide the information and data submitted;
• your use does not violate another person's rights;
• you have authority to approve applicable charges.

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4. ACCOUNTS AND ACCESS

CGE may provide access to one or more:

• CRM environments;
• brand workspaces;
• project-management environments;
• client portals;
• learning environments;
• websites;
• third-party systems.

Access is licensed for the applicable engagement and does not transfer ownership of CGE's agency accounts, master platform accounts, infrastructure, software licenses, templates, configurations, or intellectual property.

Customers are responsible for:

• safeguarding credentials;
• assigning appropriate permissions;
• controlling authorized users;
• removing users who no longer require access;
• all activity occurring under their accounts;
• promptly reporting suspected unauthorized access.

CGE may require multifactor authentication, credential changes, or other security controls.

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5. CUSTOMER DATA

As between CGE and the customer, the customer retains ownership of its original business data and customer records.

The customer grants CGE and its authorized providers the rights reasonably necessary to:

• host;
• process;
• organize;
• transmit;
• configure;
• copy;
• transform;
• analyze;
• back up;

that data for purposes of providing the Services.

Customer data does not include CGE's:

• templates;
• system architecture;
• automation designs;
• frameworks;
• prompts;
• methodologies;
• proprietary logic;
• documentation formats;
• configurations;
• pre-existing intellectual property.

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6. CUSTOMER DATA RESPONSIBILITY

You represent and warrant that you have lawful authority to collect, upload, import, use, and process data submitted to the Services.

You are responsible for:

• privacy notices;
• required consent;
• data accuracy;
• lawful marketing;
• lawful communications;
• recordkeeping;
• opt-outs;
• applicable regulatory obligations.

You may not use TheGeekLink Services to evade privacy, marketing, communications, employment, consumer-protection, or data-protection obligations.

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7. COMMUNICATIONS SERVICES

Certain engagements may include or permit:

• email;
• SMS;
• telephone;
• voicemail;
• domains;
• communications numbers;
• messaging;
• campaigns;
• premium integrations;
• AI usage;
• other consumption-based services.

Unless expressly included in your written plan or agreement, such services may incur additional usage charges.

CGE may pass through or otherwise charge for:

• carrier fees;
• email usage;
• SMS usage;
• telephony;
• premium workflows;
• third-party AI consumption;
• domains;
• add-ons;
• external licenses;
• premium integrations;
• other consumption-based costs.

Rates may change when an underlying provider changes its pricing.

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8. SMS, EMAIL, AND MARKETING COMPLIANCE

Customers are solely responsible for ensuring that communications sent using their accounts comply with applicable law and platform rules.

This includes responsibility for:

• obtaining required consent;
• maintaining evidence of consent;
• honoring opt-outs;
• providing required disclosures;
• avoiding unlawful automated communications;
• complying with applicable email and telemarketing laws;
• ensuring message content is lawful and accurate.

CGE may suspend communications immediately if CGE reasonably believes activity creates:

• legal risk;
• carrier risk;
• deliverability risk;
• regulatory risk;
• platform risk;
• fraud risk;
• reputational risk.

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9. SERVICES AND SCOPE

CGE will provide the Services identified in the applicable proposal, SOW, order form, checkout, or written engagement terms.

A general capability listed on TheGeekLink.com does not mean that capability is included in every engagement.

Unless expressly stated otherwise:

• features are scope-dependent;
• platforms are selected based on the engagement;
• integrations are subject to technical feasibility;
• implementation may require customer cooperation;
• changes outside scope may require additional fees.

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10. FRACTIONAL S4 AND MANAGED SERVICES

Fractional S4 Management is an ongoing systems-implementation and managed-infrastructure service.

Typical capabilities may include:

• CRM administration;
• workflow configuration;
• automation;
• integrations;
• reporting;
• dashboards;
• documentation;
• web/form infrastructure;
• platform administration;
• roadmap governance;
• project-delivery visibility;
• systems maintenance.

The exact scope is defined by the applicable engagement agreement.

A retainer does not create an unlimited right to labor, development, support, meetings, redesigns, custom coding, or unrelated services.

CGE may prioritize work according to:

• agreed scope;
• business impact;
• dependencies;
• available capacity;
• risk;
• roadmap priorities.

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11. PROJECT AND IMPLEMENTATION SERVICES

Project services may include discovery, architecture, configuration, implementation, migration, integration, documentation, testing, deployment, training, or other agreed activities.

Timelines depend on:

• customer access;
• customer content;
• approvals;
• data quality;
• technical feasibility;
• vendor response;
• third-party systems;
• dependencies;
• timely decision-making.

Any delay attributable to the customer, its vendor, its systems, missing information, delayed approval, unavailable credentials, or another dependency automatically extends affected timelines by a commercially reasonable period.

Such delay does not place CGE in breach.

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12. PROJECT-MANAGEMENT AND DELIVERY ENVIRONMENTS

Some customers may receive access to project-management or delivery environments when included in their engagement.

CGE may select, configure, replace, or administer the underlying platform.

Access is provided for the purposes stated in the applicable engagement and is not a transfer of ownership of the underlying platform account.

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13. INTELLECTUAL PROPERTY

CGE retains all right, title, and interest in its pre-existing and independently developed intellectual property, including:

• TheGeekLink;
• Chic Geek Enterprises;
• S4;
• SWIM™;
• System Scribe™;
• prompts;
• methodologies;
• frameworks;
• scoring systems;
• templates;
• logic;
• configurations;
• workflow patterns;
• documentation structures;
• operating methods;
• proprietary training materials;
• brand assets;
• trademarks;
• know-how.

Purchasing a Service does not assign ownership of this intellectual property.

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14. CUSTOMER DELIVERABLE LICENSE

Upon full payment of applicable fees, the customer receives a non-exclusive, non-transferable license to use customer-specific deliverables for the customer's own legitimate internal business purposes.

Unless CGE agrees otherwise in writing, customers may not:

• resell CGE templates;
• republish proprietary materials;
• license CGE frameworks to third parties;
• commercialize CGE methodologies;
• reverse engineer proprietary systems;
• extract or reproduce proprietary prompt architecture;
• clone CGE products;
• use CGE materials to create a competing product;
• use CGE proprietary material to train a competing model or service;
• remove proprietary notices where applicable.

Nothing restricts a customer's use of its own original data.

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15. AI-ASSISTED SERVICES

Some Services may use artificial intelligence, machine learning, generative systems, or automated analysis.

AI outputs may contain:

• inaccuracies;
• omissions;
• outdated information;
• hallucinations;
• incomplete reasoning;
• unintended results.

AI-generated material is a business-support tool and is not:

• legal advice;
• tax advice;
• accounting advice;
• financial advice;
• employment-law advice;
• medical advice;
• cybersecurity certification;
• regulatory certification.

You are responsible for human review before using AI output for consequential decisions.

CGE does not guarantee that an AI output establishes:

• legal compliance;
• AI readiness;
• security;
• operational readiness;
• profitability;
• regulatory compliance;
• business success.

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16. AGGREGATED AND DE-IDENTIFIED INFORMATION

CGE may use aggregated or de-identified information derived from Service usage to:

• improve services;
• develop products;
• analyze trends;
• create benchmarks;
• improve processes;
• improve frameworks;
• conduct internal research.

CGE will not publicly identify a customer through such information unless separately authorized.

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17. CONFIDENTIALITY

Each party may receive non-public information relating to the other party's:

• business;
• customers;
• systems;
• strategy;
• operations;
• finances;
• technology;
• intellectual property.

Each party agrees to use reasonable care to protect confidential information and use it only as reasonably necessary for the relationship.

CGE may disclose confidential information to employees, contractors, service providers, professional advisors, and vendors who reasonably need access to perform the Services or support CGE's business and who are subject to appropriate obligations.

Confidential information does not include information that:

• is publicly available without breach;
• was already lawfully known;
• is independently developed;
• is lawfully obtained from another source;
• must be disclosed by law.

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18. RECORDING NOTICE

Consultations, implementation sessions, workshops, training, labs, group calls, demonstrations, or support interactions may be recorded.

By participating after receiving notice of recording through these Terms, a meeting notice, the platform, verbal notice, or another reasonable method, you acknowledge that recording may occur.

Recordings may be used for:

• service delivery;
• note creation;
• documentation;
• authorized replay;
• quality assurance;
• internal training.

CGE will obtain separate permission before using an identifiable recording as a public testimonial, advertisement, or case study unless another legally sufficient authorization exists.

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19. FEES AND PAYMENT

You agree to pay all fees associated with your order or engagement.

Prices exclude taxes unless expressly stated otherwise.

You authorize CGE and its payment providers to charge the payment method supplied for:

• purchases;
• subscriptions;
• installment payments;
• renewals;
• approved usage charges;
• applicable add-ons;
• taxes;
• other authorized fees.

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20. PRICE CHANGES

CGE may change prices prospectively.

Unless otherwise stated:

• current prepaid periods will be honored;
• future renewals may occur at the then-current rate;
• consumption-based charges may change as provider costs change.

A protected rate applies only where CGE has expressly issued the protected rate to that customer in writing.

Protected pricing may depend on:

• continued eligibility;
• continuous service;
• timely payment;
• account standing;
• compliance with applicable offer terms.

A protected rate has no cash value and may not be transferred.

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21. AUTOMATIC RENEWAL

Services identified as monthly, annual, recurring, subscription, membership, or retainer services automatically renew for the stated billing period unless canceled before the next renewal in accordance with the applicable cancellation process.

By enrolling, you authorize recurring charges.

Before purchase, the applicable checkout or agreement should identify the:

• price;
• billing interval;
• recurring nature of the charge;
• material subscription terms.

Cancellation prevents future renewal; it does not automatically refund the current billing period.

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22. CANCELLATION

Unless a written agreement provides otherwise:

• cancellation stops the next renewal;
• cancellation does not retroactively cancel charges already incurred;
• no prorated refund is automatically due for an unused portion of a billing period;
• access may continue through the paid term unless terminated for cause.

Cancellation must be submitted through the designated cancellation, account, or contact process before renewal.

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23. REFUNDS

Services Already Rendered

Fees for services already rendered are non-refundable.

Digital Access, Assessments, and Immediate Fulfillment

Sales are final once:

• digital access is granted;
• an assessment is delivered;
• onboarding begins;
• configuration begins;
• implementation begins;
• a scheduled paid service is materially performed;
• personalized work begins.

Unused Prepaid Service Balance

Where CGE approves a partial refund for an unused prepaid service balance, the refund will be determined by CGE based on the actual unused balance after accounting for:

• services already delivered;
• onboarding;
• setup;
• provisioning;
• committed third-party costs;
• non-refundable platform costs;
• consumption charges;
• transaction fees where legally permitted;
• discounts applied to the original purchase;
• promotional pricing;
• the standard or non-discounted value of services already consumed;
• other amounts lawfully due.

A discounted package does not necessarily entitle the customer to calculate a refund by simply dividing the discounted package price evenly across time or deliverables.

Where services already consumed would have cost more at their standalone or standard rate, CGE may use that rate when calculating the remaining refundable balance, where permitted by law.

Exceptions

Refunds will be provided where expressly required by law or where CGE expressly agrees otherwise in writing.

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24. INSTALLMENT PLANS

An installment plan is a payment method for a committed purchase unless the applicable offer expressly states that it is a cancel-anytime subscription.

Choosing an installment plan does not reduce the total contractual purchase obligation.

If access or performance begins before all installments are paid, remaining installments continue to be due according to the agreed schedule.

Failure to complete an installment payment may result in suspension without eliminating the outstanding payment obligation.

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25. FAILED PAYMENTS

If a payment fails, CGE may:

• retry payment;
• suspend access;
• pause implementation;
• pause support;
• revoke benefits;
• disable communications;
• delay deliverables;
• restrict exports;
• terminate the engagement;
• pursue amounts lawfully owed.

Fees already earned remain due.

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26. CHARGEBACKS AND PAYMENT DISPUTES

Customers should contact CGE promptly regarding disputed charges so the matter can be reviewed.

Filing a chargeback does not automatically cancel a contractual payment obligation.

Fraudulent, abusive, or improper chargebacks may result in:

• immediate suspension;
• termination;
• loss of access;
• collection activity;
• recovery of amounts lawfully owed;
• recovery of reasonable collection or dispute costs where permitted by law.

Nothing in this section prevents a customer from exercising lawful payment-dispute rights.

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27. THIRD-PARTY SERVICES

CGE relies on third-party providers.

Examples may include CRM platforms, payment processors, hosting providers, domain providers, AI providers, project-management systems, email services, SMS carriers, integration platforms, and other software vendors.

CGE does not control these providers and is not responsible for their:

• outages;
• feature changes;
• pricing changes;
• policy changes;
• data loss;
• service discontinuation;
• account restrictions;
• security events;
• technical limitations;
• API changes.

CGE will use commercially reasonable efforts to address issues within CGE's control.

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28. PLATFORM SUBSTITUTION

CGE may modify or replace:

• underlying software;
• vendors;
• hosting providers;
• integrations;
• automation tools;
• AI providers;
• communications providers;
• project-management platforms;
• infrastructure components;

where CGE reasonably determines that doing so is necessary or beneficial for operations, security, availability, compliance, cost, or service quality.

Where a prepaid customer is materially affected, CGE will use commercially reasonable efforts to provide substantially equivalent core service or another reasonable solution.

Customers do not receive a contractual right to a particular underlying vendor unless the vendor is expressly guaranteed in writing.

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29. CHANGES TO SERVICES

Technology and Services evolve.

CGE may:

• add features;
• remove features;
• modify workflows;
• change interfaces;
• replace integrations;
• update methodologies;
• modify delivery processes;
• update documentation;
• change program structure.

CGE will not intentionally deprive a prepaid customer of the material service purchased without providing an appropriate substitute, credit, or other remedy where required by the applicable agreement or law.

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30. NO RESULTS GUARANTEE

CGE provides systems expertise, implementation, infrastructure, and operational support.

CGE does not guarantee:

• revenue;
• profit;
• sales;
• leads;
• conversions;
• funding;
• grants;
• business growth;
• cost savings;
• productivity gains;
• operational savings;
• marketing results;
• AI readiness;
• adoption;
• implementation success;
• platform uptime;
• employee performance;
• customer performance;
• regulatory compliance;
• specific business outcomes.

Results depend on factors outside CGE's control, including customer decisions, execution, market conditions, staffing, data, platform limitations, adoption, and third-party performance.

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31. CUSTOMER DECISIONS

CGE may provide recommendations, analysis, implementation options, systems guidance, or operational observations.

The customer remains responsible for:

• business decisions;
• legal decisions;
• compliance decisions;
• financial decisions;
• employee decisions;
• approval of implementations;
• use of outputs;
• operating its business.

CGE does not become the customer's fiduciary, officer, director, employee, attorney, accountant, or regulated professional advisor by providing Services.

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32. INDEPENDENT CONTRACTOR

CGE is an independent contractor.

Nothing in these Terms creates a:

• partnership;
• joint venture;
• employment relationship;
• fiduciary relationship;
• franchise;
• agency relationship;

except to the limited extent expressly stated in a signed agreement.

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33. ACCEPTABLE USE

You may not use the Services to:

• violate law;
• commit fraud;
• send unlawful spam;
• engage in phishing;
• distribute malware;
• conduct unlawful surveillance;
• infringe intellectual property;
• unlawfully scrape information;
• impersonate others;
• engage in deceptive marketing;
• harass or threaten others;
• distribute prohibited content;
• bypass feature restrictions;
• circumvent plan limits;
• share credentials improperly;
• interfere with platform security;
• exploit system vulnerabilities;
• damage deliverability;
• violate applicable third-party terms.

CGE may investigate suspected misuse.

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34. TEAM MEMBERS

Customers may invite or authorize employees, contractors, clients, or team members where permitted.

The customer remains responsible for:

• those users;
• their permissions;
• their actions;
• their compliance;
• terminating access when appropriate.

CGE may remove or suspend individual users who create security, legal, platform, abuse, or operational risk.

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35. USER-GENERATED CONTENT

Where the Services permit customers to upload, post, or share content, the customer retains ownership of its original content.

The customer grants CGE a limited, non-exclusive license to host, reproduce, display, process, transmit, or adapt that content as reasonably necessary to operate, support, secure, or improve the applicable Service.

The customer represents that it has the necessary rights to provide the content.

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36. COMMUNITY CONDUCT

Where access includes a community, cohort, collaborative environment, workshop, or group space, users must behave professionally.

CGE may remove content or terminate access for:

• harassment;
• abuse;
• spam;
• unauthorized solicitation;
• confidentiality violations;
• intellectual-property violations;
• impersonation;
• threats;
• unsafe conduct;
• disruption;
• misuse.

Termination for cause does not create a right to a refund for Services already rendered or access already provided.

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37. TESTIMONIALS AND CASE STUDIES

CGE will not rely solely on these Terms as permission to publicly identify a customer in a testimonial or case study.

Use of a customer's identifiable:

• name;
• logo;
• testimonial;
• photograph;
• recording;
• business results;

for promotional purposes requires separate authorization or another documented lawful basis.

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38. SUSPENSION AND TERMINATION BY CGE

CGE may suspend, restrict, or terminate Services where CGE reasonably determines there is:

• nonpayment;
• fraud;
• misuse;
• abuse;
• harassment;
• legal risk;
• regulatory risk;
• security risk;
• third-party platform risk;
• prohibited activity;
• reputational risk;
• operational risk;
• material breach;
• repeated policy violation.

CGE may provide an opportunity to cure where commercially reasonable.

CGE is not required to provide advance cure time where immediate action is reasonably necessary to protect CGE, another person, data, infrastructure, legal rights, security, or a third-party provider.

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39. CUSTOMER TERMINATION

A customer may terminate services according to:

• its written agreement;
• subscription terms;
• cancellation rules;
• applicable law.

Termination does not eliminate:

• charges already incurred;
• remaining installment obligations;
• fees for completed work;
• reimbursable expenses;
• amounts otherwise lawfully due.

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40. DATA EXPORT AFTER TERMINATION

Eligible customers may request an export of reasonably available customer data within 30 days after termination.

Export is subject to:

• technical capability;
• platform functionality;
• account standing;
• payment status;
• security;
• legal requirements.

CGE is not responsible for maintaining customer data indefinitely after the export period.

Customers should maintain independent backups of critical business records.

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41. DISCLAIMERS

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS EXCEPT FOR EXPRESS OBLIGATIONS IN A WRITTEN AGREEMENT.

CGE DISCLAIMS IMPLIED WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING IMPLIED WARRANTIES OF:

• MERCHANTABILITY;
• FITNESS FOR A PARTICULAR PURPOSE;
• NON-INFRINGEMENT;
• ERROR-FREE OPERATION;
• UNINTERRUPTED AVAILABILITY.

CGE DOES NOT WARRANT THAT THIRD-PARTY SERVICES WILL REMAIN AVAILABLE OR UNCHANGED.

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42. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CGE'S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO A CLAIM WILL NOT EXCEED:

THE AMOUNT ACTUALLY PAID TO CGE FOR THE APPLICABLE SERVICE DURING THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR $100 IF NO FEES WERE PAID, WHICHEVER IS GREATER.

For a one-time purchase that does not involve a three-month service period, CGE's aggregate liability will not exceed the amount actually paid for that specific product or service.

This limitation applies regardless of the theory of liability to the maximum extent permitted by applicable law.

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43. EXCLUSION OF CONSEQUENTIAL DAMAGES

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CGE WILL NOT BE LIABLE FOR:

• LOST PROFITS;
• LOST REVENUE;
• LOST BUSINESS;
• LOST OPPORTUNITIES;
• LOST GOODWILL;
• LOST DATA;
• BUSINESS INTERRUPTION;
• INDIRECT DAMAGES;
• INCIDENTAL DAMAGES;
• SPECIAL DAMAGES;
• EXEMPLARY DAMAGES;
• CONSEQUENTIAL DAMAGES;
• THIRD-PARTY PLATFORM FAILURES;
• DECISIONS MADE BASED ON AI OR ASSESSMENT OUTPUT.

Some jurisdictions do not permit certain limitations, in which case the limitation applies only to the maximum extent legally permitted.

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44. INDEMNIFICATION

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Chic Geek Enterprises, LLC, TheGeekLink, their owners, officers, employees, contractors, agents, and affiliates from third-party claims, liabilities, damages, losses, costs, and reasonable legal fees arising from or relating to:

• your misuse of the Services;
• your customer data;
• unlawful communications;
• lack of required consent;
• infringement caused by materials you provide;
• your violation of applicable law;
• your violation of third-party rights;
• your breach of these Terms;
• activity conducted through your account.

CGE will provide reasonable notice of an indemnified claim where practicable.

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45. INFORMAL DISPUTE RESOLUTION

Before commencing arbitration, the parties agree to make a good-faith effort to resolve the dispute informally.

A party seeking relief must provide written notice describing:

• the dispute;
• relevant facts;
• requested relief.

The parties will have 30 days after receipt of notice to attempt resolution before arbitration is filed, unless immediate injunctive relief is reasonably necessary.

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46. BINDING INDIVIDUAL ARBITRATION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Except for matters expressly excluded below, any dispute, claim, or controversy arising from or relating to:

• these Terms;
• the Services;
• a purchase;
• an account;
• an engagement;
• the relationship between you and CGE;

that cannot be resolved informally will be resolved through binding individual arbitration rather than a lawsuit in court.

The Federal Arbitration Act governs the interpretation and enforcement of this arbitration provision to the extent applicable.

Unless the parties agree otherwise, arbitration will be administered by the American Arbitration Association ("AAA") under the rules applicable to the dispute.

Consumer arbitration rules will apply where legally required. Otherwise, the applicable commercial rules may apply.

The arbitrator may award relief available under applicable law on an individual basis.

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47. CLASS-ACTION WAIVER

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

YOU AND CGE AGREE THAT DISPUTES WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.

An arbitrator may not consolidate claims of multiple parties unless all parties expressly agree or applicable law requires otherwise.

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48. ARBITRATION EXCEPTIONS

Either party may pursue an eligible individual matter in small-claims court.

CGE may seek temporary, preliminary, or permanent injunctive or equitable relief in a court of competent jurisdiction where reasonably necessary to protect:

• intellectual property;
• confidential information;
• account security;
• platform security;
• payment rights;
• misuse;
• fraud;
• unauthorized access.

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49. JURY-TRIAL WAIVER

For any dispute permitted to proceed in court rather than arbitration, each party waives trial by jury to the maximum extent permitted by law.

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50. GOVERNING LAW

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles, except where federal law controls.

For disputes not subject to arbitration, the parties consent to exclusive jurisdiction and venue in the appropriate state or federal courts serving Wayne County, Michigan, unless applicable law requires otherwise.

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51. FORCE MAJEURE

CGE will not be liable for delay or failure caused by events beyond its reasonable control, including:

• internet outages;
• utility failures;
• cyber incidents;
• labor disputes;
• acts of government;
• natural disasters;
• epidemics;
• war;
• civil disruption;
• supplier failures;
• carrier failures;
• platform outages;
• third-party infrastructure failures.

CGE will use commercially reasonable efforts to resume affected Services.

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52. ASSIGNMENT

You may not assign or transfer these Terms or an engagement without CGE's prior written consent.

CGE may assign or transfer these Terms in connection with:

• a merger;
• acquisition;
• reorganization;
• asset transfer;
• affiliate restructuring;
• sale of the applicable business.

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53. NO WAIVER

Failure to enforce a provision does not waive CGE's right to enforce that provision later.

A waiver must be express and applies only to the specific matter waived.

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54. SEVERABILITY

If any provision is found invalid or unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions remain effective.

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55. SURVIVAL

Provisions that by their nature should survive termination will survive, including provisions concerning:

• payment;
• intellectual property;
• confidentiality;
• disclaimers;
• limitation of liability;
• indemnification;
• dispute resolution;
• data obligations.

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56. ELECTRONIC COMMUNICATIONS

You consent to receive transactional, contractual, and account-related communications electronically.

Electronic acceptance, checkout acceptance, digital signatures, and similar electronic actions may form binding agreements to the extent permitted by law.

Marketing communications remain subject to applicable consent and opt-out requirements.

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57. CHANGES TO THESE TERMS

CGE may update these Terms prospectively as Services, technologies, business practices, providers, or legal requirements change.

Updated Terms will display a new effective date.

For material changes affecting an active paid relationship, CGE will provide reasonable notice where required by applicable law or the applicable agreement.

Changes do not retroactively eliminate obligations already accrued.

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58. ENTIRE AGREEMENT

These Terms, together with applicable:

• proposals;
• SOWs;
• order forms;
• checkout terms;
• signed agreements;
• product-specific terms;

constitute the agreement governing the applicable Services.

They supersede prior discussions or representations concerning the same subject matter unless expressly incorporated in writing.

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59. CONTACT AND LEGAL NOTICES

General company correspondence may be sent to:

Chic Geek Enterprises, LLC
8619 Southfield Fwy.
Detroit, MI 48228
United States

Legal or privacy correspondence may be submitted through the official contact form available on TheGeekLink.com or mailed to:

Chic Geek Enterprises, LLC
Attn: Legal / Privacy — TheGeekLink
8610 Southfield Fwy.
Detroit, MI 48228
United States

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60. ACKNOWLEDGMENT

By purchasing, accessing, or using TheGeekLink Services, you acknowledge that you have read, understood, and agreed to these Terms, including the provisions concerning:

• recurring billing;
• cancellation;
• refunds;
• intellectual property;
• limitation of liability;
• arbitration;
• class-action waiver.

TheGeekLink is a brand and service line of Chic Geek Enterprises, LLC.